Paytm Mobile Solutions — Smart watch ordered but received stone

Address:Gautam Buddh Nagar, Uttar Pradesh, 125055
Website:paytm.com

I ordered a smart watch from paytm but i received a stone with a charger cable. I also have a video at the time of opening the parcel. After that i complaint paytm about this but they are not refunding my amount. And asking me that they have delivered the watch but actually i received a stone. They are not considering that video as proof. They are not even trying to resolve my issue. I have never received calls from them regarding problem solution. They are not taking this issue seriously. I paid rs 1215 and they are not refunding my amount or not delivering the actual product. Paytm cheated me. I dont know on what basis they had closed my complaint as i am totally dissatisfied
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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