Paytm Mobile Solutions — Sound box not replacing since I complaint many times

Address:

Rishabh Shukla B-26, Phase-2, Contact number: 9873237746 Noida-201301

Dear sir
i got faulty sound box from Paytm business app i complaint last month they send me new sim but still not worked so i complain again they told me your sound box faulty send back to us & they give replacement . bcz i need between replacement period so i ordered new sound box. but the new sound box they are send me without sim so put my old sim in newshound box but still my new sound box not worked so i complain again they told me send back both sound box to us & we are give replacement. so i send it back to them both sound box giving address on 7 th aug. 2021. since i after i called many times even they told me that your both sound are received & we ll sending your replacements so i called them after few days & they said same so i told them pl send me courier details but they are not providing me courier details. fibnally i told them that i am going to make complain in cosumer forum & need my business damages amount Rs.1Lakh now i no longer needed sound box