[Resolved]  Paytm Mobile Solutions — transaction failed but balance deducted from my account

Address:Dumka, Jharkhand, 814101

I wanted to book a ticket from irctc and tried to did the payment from paytm[protected] . There was insufficient money (Rs.3.31) in paytm and demand was of 802(ronded off) so paytm asked for debit card and then i allowed to take the rest money from debit card. after that, bank confirmed the payment of 798.63 (remaing amount) at PAYTM txn#[protected]. But payment failed in irctc from paytm and paytm send me message that your bank has confirmed payment against order id [protected] but we will refund your money incase the order is cancelled.My paytm wallet money is reflected in paytm wallet but bank balace has been deducted by paytm. And the order is cancelled. But amount is not refunded.
So, i request you to take action quickly.and refund my money.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 23, 2018
Complaint marked as Resolved 
They emailed me the RRN NO. of refunding money to Bank and next day my amount was credited by bank. E-mail : [email protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information