Paytm Mobile Solutions — transaction successful but receiver did not receive the amount

Address:

Jyotsna nivas,Shankar pur,barik sahi,near Mahavir temple,po- Arunoday market,cuttack-753012, Cuttack, Odisha, 753012

Would like to inform you that i made a upi transaction on 13th september 2919 for the amount 330 from paytm mobile bank linked with my sbi bank account and the amount got debited from my account, transaction shows successful, but receiver didnot get the amount.

I have raised several tickets on paytm, contacted sbi customer several times without any help.

I going in circles, paytm is asking me to contact sbi, sbi is asking me to contact paytm, i am stuck in between.