Paytm Mobile Solutions — Unsuccessful transaction charged not refunded in Paytm postpaid aditya birla capital

After call many times Paytm services for postpaid reversal none bothered asked to drop chat after review to the solution

Charged 1145 three times to my account and trying to contact for 45 days reversed 2 out of 3 failed transactions

From 60 days still trying to follow the up Issue

Now they charged me 2 late payment fee and 30 calls asking to pay due explained every call for refund still nothing happened
Dropped multiple emails still no response

Account id [protected]
So refund the failed transaction and late payment fee