Paytm Mobile Solutions — upi transaction successful but money not credited in receivers bank account

Address:	Dhanbad, Jharkhand, 828128
Website:	www.paytm.com

First case -
I jay kumar dutta on the behalf of my mother mrs. Manju dutta. My mother sent me money from [protected]@paytm which is linked with her airtel payments bank saving account with savings bank account no.- [protected].
Transection no. =[protected]
Date = 01/01/19 06:46 am
She sent me money through paytm bhim app money is deducted from her account but not credited in receiver jay kumar dutta bank account which virtual payment address is [protected]@paytm. This is linked with jay kumar dutta's state bank of india bilbera branch account no - [protected]. I have lodged many times complain no[protected] in paytm but he say your payment is success and closed my case. But still its app show me pending confirmation. I have submitted screenshots but there is no any positive responce. Please help me to recover my money.