[Resolved]  Paytm Mobile Solutions — uts ticket not booked but paytm debited

Address:Mumbai City, Maharashtra, 400092
Website:Paytm

I used paytm to book a rail ticket using uts mobile app on 17th april. My paytm screen froze and so had to hit my mobile back button. I got a message stating the paytm transaction will be cancelled if hit the cancel button. I confirmed and hit cancel. My ticket was not booked but the pay tm money of 168.50 was debitted. When i contacted paytm they are telling me to contact uts. When i confirmed the cancellation why shpould i be contacting uts. Paytm should not be washing off hands this way from any transactions.
Was this information helpful?
No (0)
Yes (0)
Apr 27, 2018
Complaint marked as Resolved 
Got a refund from PayTM. Thanks, the issue is resolved.
Complaint comments 

Comments

Metro card is recharged at Paytm but card is unable to read at the AVM machine. Hence money is stuck in the card itself. Card number is 57277738.
Money recharged by mobile number- [protected].

The executive says that the card is defective and that the amount shall be refunded but I doubt.

Encounted an error when applying coupen

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20033
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information