Paytm Mobile Solutions — wrong transaction on paytm

Address:

Ahmedabad, Gujarat, 380008

My friend was trying to transfer ₹1000 to my number but unfortunately it was transferred to wrong number. I contact receiver to return money but he denied. So i called to paytm they raised a request for reverse transaction and given me tat for 2-5 working days. After a week i didn’t got money so i called paytm again but they are saying reverse transaction is not possible and i have to take a ligel action against receiver. Now for ₹1000 i have to go to police station and complain about the same but for all this process i have to spend more than ₹1000 so its worthless. If i face this problem many times that means i have to go to police station everytime?? Its really pathetic service by paytm and they should give me my ₹1000 reverse.