Paytm — Not providing noc

Dear Sir/Madam,
I Hitesh Saini customer of paytm, Settled my loan A/c No.PYTMPLCLIX[protected] in 3 Emi last dated.[protected]. I have letter of settlement and paid all EMI as per letter requirement. After that I approach to PAYTM lending collection Manager Mohd. Umar Khan for NOC he said I'll provide you after 10days thereafter he stop picking my call even I mail him about it but he didn't reply me. After 5 months on 1st July 2022 they hit an ECS in my account after that I write complaint to Nodal office paytm having ticket no. [protected] on 1st July 2022 Even after 10 days I got no response from their side and an agent calling me and said pay your EMI your loan account is not closed and said you have to settle this loan again otherwise it can not be closed. on 11th July 2022 and 20th july 2022 they hit again an ECS in my account
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