Paytm — ORDER NO:[protected] Return Problem

I was purchased ORDER NO:[protected]Nokia Mobile) After 3-4 days, i applied for return it as per the policy of paytm. My order has been marked as "Marked for Return. Pending Refund". Also showing the message "This item has been marked for return. Our executive will reach out to you to understand & resolve the issue. And if needed, will arrange for the item to be returned." Still no call or any communication for paytm regarding this product refund. I also have logged several requests for the same..But no reply from Paytm side regarding my return request.
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Aug 21, 2014
Updated by mukeshkhare1985
Hi,

I have send several mail to [protected]@paytm.com. They all promise me, it will resolved in 2 days or 3 days but still no action taken. I also
have send mail to Public Grievance Officer but same no reply from there.

If you need all details and dates of communication I can give you.

This is my request tickets.
Ticket #[protected]: Help Query
Ticket #[protected]: Help Query
Ticket #[protected]: Help Query
Ticket #[protected]: Help Query

Please look into the matter or refund my full money,

Regards
Mukesh
[protected]
Complaint comments 

Comments

Hi there,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to
us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge/product. That's our promise!

Please note that product reverse pickup will be done within few working days. In case it's not done your amount will be refunded to your Paytm account.

Should you require any other assistance, please send us an email at [protected]@paytm.com.

Best wishes,
Paytm Customer Care
Hi,

I have send several mail to [protected]@paytm.com. They all promise me, it will resolved in 2 days or 3 days but still no action taken. I also
have send mail to Public Grievance Officer but same no reply from there.

If you need all details and dates of communication I can give you.

This is my request tickets.
Ticket #[protected]: Help Query
Ticket #[protected]: Help Query
Ticket #[protected]: Help Query
Ticket #[protected]: Help Query

Please look into the matter or refund my full money,

Regards
Mukesh
[protected]

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