Paytm Payment Bank — refund not received by amazon

Address:vpo barana, 132103

My name is ARIF and I had ordered mobile of RS.19790 oppo reno in Amazon on 30/09/2019 and after 04/10/2019 I returned this order due to personal reason. And on 10/16/2019 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
0R8UD3TG0000K0OBNZA2 and told me to fill charge dispute form but Paytm payment Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir
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Oct 17, 2019
Updated by Arif7027
sir pleas check and solution my proglam
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