Paytm — refund amount not received

Address:	560045
Website:	paytm.com

Please be inform that return was pick up on 03rd oct and today is 16th oct. Almost 14 day's over and they have not refunded and not responded my complain#90285976 raise through paytm app customer support 24x7, i don't think they take care of customer complain on refund money issue. This is completely not appreciated how they are handling customer complain. More over i have been trying to call them via [protected] but they are not picking up my call, waited almost more 35mint.