Paytm — Transaction failed but amount debited from my account

Sir i was paying 810 rs to shopkeeper by paytm . But transaction show failed. So i pay by cash . But after 2 hours i got msg from sbiupi (rs810.0 [protected]@sbi upi from your account on 05 sep 21 refno.[protected]. Then i have complaint to paytm about this but they said that, they not received any amount . Contact your bank . Then i contact to my bank customer care . But they also not solve my issue they said this issue from paytm.
And payment not received till now shopkeeper's account