[Resolved] Paytm — Transaction Failed but amount deducted from my account. | |||
Hello, As you know that, I was trying to recharge rs 102 in my number [protected] on 19th jan 2014. But the issue is that, the amount was deducted from my bank account and transaction not succeeded. Transaction ID: [protected] Paytm order no:[protected] I have already raised the issue for the same but still the problem not solved.Please check the detail and refund my money to my bank account. Regards, Rajib Sahoo [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It indicate the transaction against Order Id[protected] got failed and later it was refunded back to your bank.
As per our records, we initiated the transfer of Rs. 102 to your bank account from our side as of 19.01.2014. We suggest you please verify your bank statement till the date.
In case of delay in receiving refund, you can check with your bank with refund reference number [protected].
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com