Paytm — Transaction shows successful not racieved

Address:

Srinagar, Jammu and Kashmir

Sir i have made two payments of rs 300 each for a relaince digitaltv id no.[protected] through online paytm.com site whose order numbers are,[protected] and[protected] on 14th march 2015 and 15th march 2015 respectively. But the issue is only one transaction of order number[protected] has been received for which the system also shows successful but the second transaction whose oder number is[protected] which was made on 15th march hasn't been received as yet the system is showing successful bt hasn't raceived in my bigtv id. Sir i have complained several times on paytm.com for the issue always reply with these words that " We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know." but the issue is still persisting it has not resolved yet. Please b serious to solve my complaint.