Paytm.com — delay in refund

Website:Paytm.com

Sir/madam, i have ordered a product and paid the amount through my debit card.later i have cancelled my order but i didnot get my refund amount back.they are saying me that the refund is initiated from their side.if the amount comes after one week that means they are doing business with my money.even if you send through NEFT the amount will reflect in our account within 2 days..i need a solution
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I am not satisfied with there customer service. Because I was calling them last 2 hours but they still did not pic my phone I am still on hold. I don't know what service they are providing us. How can they solve our problems without picking up our calls.
I have purchased a Kemei electric Shaver from paytm mall, Order No. [protected], that device is not working, and I have called on paytm customer care but no one is answering, my registered phone no. is [protected] . I want that product to be replaced or I want my money back .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information