[Resolved] Paytm.com — no refund of money | |||
R/s/m I hv an email registered account '[protected]@gmail.com' mob no.'[protected]' with Paytm.com which recharges online mobiles. I had added 500 Rs. as paytm cash account on 03 Dec.2013 through my bank. The amount deduction details are as of my bank acc.-Message: 03-Dec[protected]Dec-2013) TO TRANSFER INB Paytm Mobile Solution Pvt [protected]IGO5004953 TRANSFER TO [protected] PAYTM MOBILE SOLUTIONS 500.00 But i am to say that no amount is deposited in my paytm cash acc. I complained to them for the above problem through their mail id - '[protected]@paytm.com' again and again. but regretfully to say niether my amount nor a satisfactory reply is given by Paytm.com. Please help me in getting my money back. Paytm details- Office loction-1 st floor Devika tawer, Nehru Place, New Delhi, India [protected]@paytm.com Website-www.paytm.com cont no.-[protected] Applicant- Santosh Samriwal Mob.- [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
It indicates that you have multiple account linked with same email id. This amount is still available in the form of a promocode. You should access this account using your email id "[protected]@gmail.com" as user id. As soon you log into your account, the promocode will be converted into your new wallet balance.
Should you require any other assistance, it can also be sent to us at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com