[Resolved]  Paytm.com / Times Of Money — game credits not received while money has been debited from the bank account.

Address:

Mumbai City, Maharashtra

Hi, i am alok. I made an online game purchase from 'ea fifa mobile.' money got debited from the bank account. But i did not receive game credits. Moreover, the transaction is not reflected on my google play account. After contacting the bank and the game company ea, i came to know that my money is with times of money limited. So please, either refund my money or forward it to the game company ea (Electronic arts). I have sent a mail to times of money limited but i got a message saying that the mail has not been delivered as the email address listed on their website does not exist. I called their landline number in mumbai but was unanswered. I have also attached a screenshot.