paytronic india — Recharge main balance almost rs.350000/- not refunding nor receiving call.

Address:	Mumbai City, Maharashtra, 400018
Website:	www.paytronicindia.com

I'm working as a distributor of paytronic network pvt ltd since 2009.in middle of march this year i got call from chitra mariam (distributor management executive) telling, company has launched a scheme, in which i will be getting additional.5% of margin on deposit of rs. 2lacs and above. i deposited 2 lacs on the date of call from the company and i had previous balance on my distributor panel for the service provided. within 2 days of deposit the recharge service went off, when i complained about the same, they told me it would be ok within 2 to 3 days but didn't. later 2 weeks have passed the services still didn't resumed. i called back again regarding the issue, this time they tells the company is on upgrading its software so the service would be resuming on 20th of june 2016. that will be more than 3 months of offline of service. on the mentioned date chitra calls me and tells, that the company will take 2 more months to resume its service. i felt bad and told them i[censored] behave in such a manner, i'm gonna lodge complaint against your company. she told me, sir, do not panic i[censored] wish you can fill up a form of refunding the balance available on your panel to proceed. and the form would be sent through courier only. i asked to send the same by email and i would print it and follow up but she revoked telling it would be by courier only or by post. now its been 14 days passed no postage no courier no phone calls. when i contact all phones are switched off and one person got in contact mr. muneer shiek but he say he has left the company.

So, kindly help me out with the situation cause my amount with the company is huge. (rs.3, 50, 000/-)