[Resolved]  PayU — online atm fraud from sbi bank

Address:Durg, Chhattisgarh, 490023

Dear sir/ madam.

Today at around 11:30 am, my mother got a call on her phone from [protected] which i think is bihar/ jharkhand reliance sim. My parents stay in bhilai, c. G. The unknown person said he was calling from sbi branch situtated at supela bhilai and asked my mother to provide sbi atm card details & aadahar details belonging to my father account and said account will get inactivated if details not provided urgently. Since my father eas not at home and my mother is innocent/ not aware of online banking & fraud cases and she provided all details inlcuding otp received on registered mobile no. One transaction hit in my father bank account. Details as follows:

A) sbipg[protected]payu of rs. 19999/- on 26.07.17

I request you to kindly stop the above payment to him immediately whosoever he is & share with us his registered number & address details and pls try to get our money back from him. It was my fathers saving. He was saving from last so many years & we belong lower middle class family. We don't have enough money to survive. Kindly help us soon.
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Sep 1, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
PayUMoney Customer Care's response
Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team
Complaint comments 

Comments

Fraud transactions been happened to me and I have lost[protected]*2). Above is the link where hackers have used to track my bank details and used purchase of 8000. I request you to take this concern and revert back if possible. Payment done thru PayU.

Date of incident: 07/22/2017
PayUMoney Customer Care's response, Jul 31, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at care@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

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