[Resolved] PayUMoney — 10000 and 15000 and 100 deducted with my debit card 18 dec 2019

Krishna kk

Address:

Chak Garibdas road Mama Bhanja talab naini Allahabad, Allahabad, Uttar Pradesh, 211008

18 dec 2019 amount debited
Sir i have used your payumoney payment
Gateway for add money in a portal that is csc egovernance limited, after that servers has been lost, before successful payment that condition repeted with three different amount
Which are prepaid card of instant pay rs 10000 and rs100 and rs 15000 with bank of baroda debit card...
So i want refund balance in my account
And my calling number is [protected]
And my mail id is [protected]@gmail.com

I have no any transaction pic

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Feb 19, 2020

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2020

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU