[Resolved] PayUMoney — 2018-19 tax payment to bbmp bangalore through payu is not credited to bbmp account | |||||
Hi, I have done payment to bbmp bangalore for the property tax payment through their portal: bbmp propery tax system through portal: https://bbmptax.karnataka.gov.in/Default.aspx. Details of transaction: Bbmp application number:[protected] Trasaction challan number: 18166425 Transaction from hdfc bank cheque/ref. No.[protected] Date: 27.04.2018 Tax amount of rs.14668 was paid from my bank account in hdfc bank (Internet banking) using payu gateway option. My bank account got debited for the amount but the bbmp did not get the credit of the same amount. Transaction from hdfc bank cheque/ref. No.[protected] Date:.27.04.2018 Narration - kmuhs44pab62lnou-payubruhatbengalurum Please either fulfill and complete the payment which or reverse transaction and credit the amount back to my bank account. Was this information helpful? | |||||
May 8, 2018 Complaint marked as Resolved Resolved, after sending a mail directly to [email protected] ... PayUMoney customer support has been notified about the posted complaint. Verified Support May 03, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||||
 2 Comments | |||||
Comments
Has this been resolved? I am facing same problem. Money deducted from bank account, PayU confirmed transaction is success(through email response to my question), BBMP site said it is failed.
No receipt has been generated. BBMP officers are not really helping in this case. They said keep referring to other BBMP office.
Any idea how to resolve this?
No receipt has been generated. BBMP officers are not really helping in this case. They said keep referring to other BBMP office.
Any idea how to resolve this?
PayUMoney Customer Care's response, Dec 14, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
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My Ticket was booked through PayUMoney Bank and due to some personal issue i Cancelled my ticket, but still i am not received my Cancellation amount in my bank account.
My Ticket Transaction ID is : [protected]
PNR No : [protected]
Refund ID : [protected]
Trans.Amt : 2570.0
Refund.Amt : 1925.0
Bank : PAYUMOB
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU