[Resolved] PayUMoney — about refund money

sarab_dhaman

from Delhi, Delhi

Address:	Faridabad, Haryana, 121001
Website:	www.payumoney.com,www.irctc.co.in

I booked my ticket from irctc but i cancelled it later and i made a payment in irctc by netbanking and but they pick up the amount by payumob app now i dont know wat to do. I did not recieved my amount of 4000 rs and i think i am looted by payumob. Bank refund tansaction id :[protected] refund date is 23/may/2018. Please help me to sought out my problem as soon as possible.

Was this information helpful?

No (0)

Yes (0)

Jun 24, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

PayUMoney Customer Care's response Hi Sarab,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU