[Resolved] PayUMoney — account login problem and money is not credited my bank account

Namepatanhi 195

from Ajmer, Rajasthan

Address:	122001
Website:	www.payumoney.com

Sir my merchant id is 6030605, email id is [protected]@gmail.com and contact no. Is [protected]. When i logged out from pay unow application and trying to re login by otp then showing a different merchant id and my transactions of 975 rupees is not showing. And i am not able to track my transactions so what can i do. I received 975 rupees 4 day ago but not credited in my bank account. How can i recover my old merchant id and transactions. Help me

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Feb 20, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

PayUMoney Customer Care's response Hi Subhash,

Your concern has already been raised by the concerned team the email sent by you under the case number 01841056. We are working on the same and will keep you updated time to time on the same. Revert to the email for any further support.

Regards,
Team PayU