[Resolved] PayUMoney — Amount deducted but not refund in my account

[Resolved] PayUMoney — Amount deducted but not refund in my account

R Ranjeet@220890

Dear Sir, I have did payment of 2000/- on egras haryana portal on 16.03.2021. My payment status is showing failed on the portal but its not refunded in my account. I have also complained in bank but no result. They suggest to complaint in payu. I have also attached all photos for you ready reference. Please resolve my problem. I shall be very thankful for your support. Pls. feel free to contact me for any kind of query. Ranjeet Singh [protected] [protected]@gmail.com +2 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Apr 10, 2021 PayUMoney Customer Care's response Hi, We regret the inconvenience caused. As per our record, chargeback has been raised successfully against the transaction via PayU ID [protected]. We have raised it to our chargeback team, they will check and we'll update you on priority. We appreciate your understanding in this matter. Regards, Team PayU Apr 13, 2021 Updated by Ranjeet@220890 Dear Sir What is the status of my Complaint. Please do the needful at the earliest possible. Verified Support Apr 14, 2021 PayUMoney Customer Care's response Hi, As checked with our team, E-Challan has been generated hence, the Customer is not eligible for a refund for this particular transaction. For your reference, we have attached the e-challan copy. We appreciate your understanding in this matter. Regards, Team PayU Verified Support Apr 14, 2021 PayUMoney Customer Care's response Hi, As checked with our team, E-Challan has been generated hence, the Customer is not eligible for a refund for this particular transaction. For your reference, we have attached the e-challan copy. We appreciate your understanding in this matter. Regards, Team PayU
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