[Resolved]  PayUMoney — amount of rupees 300 deducted but transaction failed/purchase failed

Address:Mumbai City, Maharashtra, 400072

I tried buying cet maximizer program from cetking website trough google pay. My 3000 rupees got deducted and purchase failed. Please look into the matter and resolve my issue. So i request you to please refund my money as soon as possible? My transaction id is as below. I have attached all the related screenshots.

My transaction id=
Upi[protected]cetking. [protected]@axisbank[protected]payu
+4 photos
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Jan 19, 2019
Complaint marked as Resolved 
resolved.
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2019
PayUMoney Customer Care's response
Hi,

We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Regards,
Team PayU
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