[Resolved] PayUMoney — bbmp property tax multiple payments

Accounts moin

from Bengaluru, Karnataka

Address:	560029
Website:	secure.payu.in/_payment

Date 29.04.2018
BBMP Tax Payment Debited twice one got reflected & another is not.already raised the complaint on 30.04.2018 Complaint Status Update [ID: 1941955].
got reply to submit the following
• PayU, Merchant and Bank reference number.
due to failed transaction did't save the page, instead attaching Bank debit message attachment 1 & 2.
• Scan copy of bank statement indicating the debit for the required transaction. -BOB Statement Attached
• Transaction date along with the amount. -
29.04.2018 INR 5685.38 (Twice on same date )time 10.30 & 11.14 PM
• Email id or phone number used for processing the transaction.
[protected]
• First 6 and last 4 digits of your card.
402985 & 7896
• UPI / VPA if any used -Not Available

+5 photos

Was this information helpful?

No (0)

Yes (0)

Jun 12, 2018

Complaint marked as Resolved

i am not able to get refund from PAY U & BBMP its already a month, the problem is not yet resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

PayUMoney Customer Care's response Hey,

Please note that your TXNs via Payment Id - [protected] and [protected] are successful at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - XXXXXX in order to get the status at their end.

Regards,
Team PayU

May 09, 2018

Updated by Accounts moin Can you send me the TXNs via Payment Id & Merchant Order Id - of both transaction to my email id [protected]@gmail.com

May 19, 2018

Updated by Accounts moin i have contacted BBMP office for refund but they told please contact PAY U for reversal of your amount which BBMP have not received.
kindly get this sorted its already 19 days both PAYU & BBMP are blaming each other.