[Resolved] Payumoney — bbmp property tax multiple payments
AcAccounts moin on May 7, 2018
BBMP Tax Payment Debited twice one got reflected & another is not.already raised the complaint on 30.04.2018 Complaint Status Update [ID: 1941955].
got reply to submit the following
• PayU, Merchant and Bank reference number.
due to failed transaction did't save the page, instead attaching Bank debit message attachment 1 & 2.
• Scan copy of bank statement indicating the debit for the required transaction. -BOB Statement Attached
• Transaction date along with the amount. -
29.04.2018 INR 5685.38 (Twice on same date )time 10.30 & 11.14 PM
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
402985 & 7896
• UPI / VPA if any used -Not Available
Complaint marked as Resolved Jun 12, 2018
i am not able to get refund from PAY U & BBMP its already a month, the problem is not yet resolved
[May 08, 2018] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, May 08, 2018
Please note that your TXNs via Payment Id - [protected] and [protected] are successful at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - XXXXXX in order to get the status at their end.
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