[Resolved] PayUMoney — cancellation amount refund from payumpp | |||||
Transaction id: [protected] Cancellation id : [protected] Pnr no [protected] The above pnr no transaction done by payumoney i cancelled the ticket it showed ticket cancelled money transffered to payumpp bank so please transfer the money to the bank on which transaction done. Almost the transaction done before one month so please resolve the issue as soon as possible Payu transaction id, merchant id and bank reference number. 380361 • transaction date along with the amount. Transaction date 30/10.17 Transaction time 9.53 am amount for transaction 2611.69 rs • email id or phone number used for processing the transaction. Mob no [protected] • first 6 and last 4 digits of your card. 526495 & 1464 Please find the above details for your reference which u asked Was this information helpful? | |||||
Mar 18, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 13, 2018 PayUMoney Customer Care's response Hi, We have received your concern on today on 13/02/2018 over the email sent by you under the case number 02384422. The team will be reverting to the same. request your patience in the interim. Regards, Team PayU | |||||
 2 Comments | |||||
Comments
Up to 20 day has gone but our ticket cancellattion has not be deposited in our account
PayUMoney Customer Care's response, Feb 13, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
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Name - Krishank Tiwari
Your concern has already been addressed over the email sent by you under the case number 01783777. Please revert to the same for any more help or support.
Regards,
Team PayU