[Resolved]  PayUMoney — cheating by amazing tour and travels

Address:23, 203, 2nd floor, Veer Savarkar Block, Vikas Marg, Shakarpur near Hanuman Mandir, Delhi, New Delhi, Delhi, 110092

Hi,

I am Lakshmi Krishnamurthy Iyer from L K Tours and Travels, Bangalore. On 11th May 2019, I paid an amount of Rs 48000/- through Pay U Money to Amazing Tour and Travels for arranging package tour for my customer to Darjeeling and Gangtok. They have cheated me by not arranging vehicle and by giving false hotel booking vouchers. Enclosing the transaction proof. I have also made a complaint to Gangtok Police at Roshathanmarg, Adv at Tees Hazari and also to SO, Spl Crime branch Delhi. Because of this, I have incurred a huge loss of Rs 82000/- because of last minute hotel and cab bookings including the amount of Rs 48000/- paid to Amazing Tour and Travels. Please intervene in the matter and arrange to get the refund back. In the review of company, one more person has commented about cheating by this company similarly. It seems this Company has cheated 2 more customers in a similar way.

Thanks and regards,
Lakshmi Krishnamurthy Iyer,
L K Tours and Travels,
site Ellkaytours.com
email : [protected]@gmail.com
[protected]@gmail.com
Mob No : [protected]
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Jul 15, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Jun 12, 2019
Updated by L K Iyer
The dlay of 1 mnth is due to the fact that Amazing Tours assured me to refund my amt and extended time gap.
Verified Support
Jun 12, 2019
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
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