PayUMoney — complain about booking special entry darshan to tirupati | |||
I have logged into tirupathi darshan website to book darshan tickets. I made a payment of rs.1860 for 4 tickets. Through payumoney. They sent a confirmation mobile number verified and payment id given was (Id[protected] then it displayed saying payment to shiv pratap singh is successful. Then i received a message you have successfully booked e-special entry darshan for[protected]. Transaction id is id[protected]. Don't know whether it is fake or real, but have not received any mail with regard to this. Kindly do the needful and help me to get back my money. Note : enclosed screen shot of communication Was this information helpful? | |||
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PayUMoney customer support has been notified about the posted complaint. Verified Support Jul 06, 2019 PayUMoney Customer Care's response Hi, Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end. Regards, Team PayU | |||
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Then didn't ani msg or call. Transaction id is id[protected].
Don't know whether it is fake or real, but have not received any mail with regard to this. Kindly do the needful and help me to get back my money.
Note : enclosed screen shot of communication
PayUMoney customer support has been
notified about the posted complaint.
Verified Support
Jul 06, 2019
PayUMoney Customer Care's response
Hi,
Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their
Have not received any update. I think even Team PayU is part of this kind of frauds. They never respond.
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