[Resolved] PayUMoney — delayed delivery of laptop battery

Smruti Priyadarshini

from Kolkata, West Bengal

Address:	Ahmedabad, Gujarat
Website:	PayuMoney(Uniq Info Tech)

Transaction details
Dear smruti
Thank you for paying with payumoney.
Your payment has been successfully processed.
Merchant name: uniq infotech order amount: rs 4300.00
Payment id:[protected]
Merchant order id:[protected]
Payment summary amount
Debit card rs 4300.0
Amount paid rs 4300.00
Payee info-
Merchant transaction identifier[protected]
It has been more than 1 month (17.07.2017) but i am yet to receive the product.
Called at their ahmedabad office ([protected]) many times but not able to get a proper reply
Kindly refund my amount.
I neither believe the merchant nor the product

Was this information helpful?

No (0)

Yes (0)

Oct 6, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU