[Resolved]  PayUMoney — did not receive money

Address:4/11 cn madahavan street, 603001

[protected] Forwarded message[protected]
From:
Date: Tue, 18 Dec 2018, 2:55 pm
Subject: IRCTC Refund mail
To:

Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 70.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:14-Dec-2018
Refund processing date:18-Dec-2018
Refund amount:70.0
Refund reference no:[protected]
Payment Option used : Paytm Wallet

Normally the banks take time to process refund in
(I) For Net- banking/Wallets/Cash Cards transaction: 3-4 business days,
(II) For Credit Card/Debit Card transaction: 6-7 business days

You can also view status through “Ticket Refund History” under my Transaction tab in your IRCTC profile after login at www.irctc.co.in.

For any further assistance please feel free to contact us at our Customer Care No.:[protected],[protected], Customer Care email: [protected]@irctc.co.in.
******This is an Auto generated mail. Please do not reply.******

----
Warm Regards,
Customer Care
IRCTC Ltd.
Was this information helpful?
No (0)
Yes (0)
Jul 25, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayUMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    3770
    Pending
    436
    Resolved
    2131
    PayUMoney Address
    7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
    View all PayUMoney contact information