[Resolved]  PayUMoney — did not receive my refund even after 20 days.

I had booked special darshan tickets through balaji.in and had made the payment of rs 3705 through payumoney protal. Later the tickets got cancelled and refund was initiated on 26th june 2019 by balaji.in with refund id - 4236960 and txn id[protected]. Even after 20 days i have not received my amount from payumoney. Please check and let me know the status of my refund.
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Aug 30, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
PayUMoney Customer Care's response
Hey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU
Complaint comments 

Comments

It says multiple tries had made account block
PayUMoney Customer Care's response, Jul 18, 2019
Verified Support
Hey,

kindly write to us at care@payumoney.com and our team shall assist you further on this.

Regards,
Team PayU

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