[Resolved] Payumoney — Electric bill paid but it was unsuccessful

 
1 Review
Mumbai, Maharashtra, India
 hillary
I paid my electric bill on 28.6.17 but it was unsuccessful at first. but the money of Rs.670/ was debited from my account then again i paid the same amount Rs.670/ and this time it was successful.
But till date i yet did not get my refund money of Rs.670/ back into my account. Please send me a toll free number by which I can contact someone to get my issue resolved
Complaint marked as Resolved Aug 6, 2017

Complaint Status


[Jul 05, 2017] PayUMoney customer support has been notified about the posted complaint.
Verified Support
PayUMoney Customer Care's response, Jul 06, 2017
Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team
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    Payumoney - Electric bill paid but it was unsuccessful