I have made a payment on 18 Nov 20. The transaction got failed but the amount got deducted. I called my bank account they have informed me the Beneficiary account has received the amount but the beneficiary account is denied the same.
Some details and screenshot attached kindly see to it.
Dear Customer, Your transaction of Rs 2520 was successfully credited to the beneficiary PAYU account XXXXXXXXXXX0025 on 18/11/2020 22:09:47 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.
Dear Customer, acct XXX901 has been debited for Rs.2520.00 on 18-Nov-20 towards linked [protected]@ybl. UPI Ref no[protected]
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