[Resolved] PayUMoney — fee amount deduction

sakshi kamra

from Anandpur Sahib, Punjab

Address:

Patiala, Punjab

I have paid the fees of puda clerk exam on 16th july, 2018. The amount is debited twice. I have submitted the issue in my debit card issuer bank. Bank has rejected the claim. They said that this issue was by the merchant site. Contact them. Please refund my amount as soon as possible. The total amount debited is 1001.77 rupees. It was the first time i have paid amount from your site. Kindly pay attention to it.

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Sep 8, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

PayUMoney Customer Care's response Hi Sakshi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU