[Resolved] PayUMoney — fraud merchant id

skin design

from Vellore, Tamil Nadu

Address:

600096

I have made payment for tirumala tirupati devsatanam darshan ticket at the time of booking when we searched in google the first website came is www.balajii.in and without noticing it is fraud website i have booked the ticket. After making payment i have received receipt from padmavathitravel which is registered with you and i have not received ticket and not able to reach the number they have given and also it has been informed to my credit card company to cancel the transaction and refund. Kindly check and try to bloc these fraudulent sites and merchants id's because it has been registered with you and payment is going to route through you only. Hence check and refund the same to my credit card account

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Mar 16, 2019

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2019

PayUMoney Customer Care's response Hey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end.

Regards,

Team PayU