[Resolved]  PayUMoney — fraud site using payumoney as their gateway <www.mybalaji.in>

Address:Kariyavattom, Thiruvananthapuram, Kerala, 695581

One fraud site Www.mybalaji.in, is doing online fraud activities and using PayUMoney as their payment gateway.

Kindly do the necessary actions against this phishing and spoofing act, and kindly refund the amount which is debited through the gateway.

Details of the PayUMoney payment
Order Amount :- Rs 3200.00
Payment ID :[protected]
Merchant Order ID :- NZODTKJY
Order Date & Time :-12 Oct 2019 03:42:13 PM
Merchant Transaction Identifier :- NZODTKJY
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Dec 7, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Nov 04, 2019
Updated by Abhinand M S
https://www.complaintboard.in/complaints-reviews/www-mybalaji-in-l710576/page/2
Verified Support
Nov 06, 2019
PayUMoney Customer Care's response
Hey,

Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU
Complaint comments 

Comments

Hi PayUMoney Team,

Hope you understand the above complaint.
Are you saying that you won't check the background even though the merchant is doing phishing and spoofing act?

This is totally unacceptable and need to stop such acts. Still they are using your service for doing this fraud.

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