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Sir, i booked my irctc train ticket through payumoney.. after that i cancel my ticket..refund money will send to payumoney bank. But still i never get it in my account. So please send my refund money. Thank you..
PayUMoney Customer Care's response, Mar 24, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team
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Your concern is not clear to us, please confirm if you are a customer or a merchant and want to open a new merchant account with us.
We request you to mark us an email at care@payumoney.com elaborating your concern and the concerned team shall assist you further in this regards.
Regards,
Udit Rane