[Resolved] Payumoney — fraud website using your gateway
Ninirmal2k2m on Aug 6, 2017
Merchant name: trip4holiday
Order amount: rs 12800.00
Merchant order id:[protected]
Payment summary amount
Credit card rs 12800.0
Amount paid rs 12800.00
My mail id: firstname.lastname@example.org
The above merchant is cheater and not giving any response and services after receiving payments. Hence please remove this merchant from your gateway and return my money. My accepted solution is return of money.
Also requesting you to block this website for using your gateway, otherwise you will be also responsible for loss of amounts of so many innocent indians.
Complaint marked as Resolved Sep 4, 2017
Written mail to higher up and refund process activated. But it took so many days.
[Aug 06, 2017] PayUMoney customer support has been notified about the posted complaint.
Verified SupportPayUMoney Customer Care's response, Aug 09, 2017
We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at email@example.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer
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