[Resolved] PayUMoney — fund dispute | |||||
I paid oyo through phonepe on 13th december. But they said they haven't received... Then i paid cash in hotel and i complained phonepe app.. So after 4days phonepe app verified all details with oyo payment merchant (Payu) Phonepe sent me all the details like merchant id n transaction details... Kindly check screenshot and help me to get refund Was this information helpful? | |||||
Jan 19, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |||||
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon, Haryana, India - 122002
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payment on[protected] but not update my payment
Please note that this is a successful TXN via PayUmoney Payment Id - 7573780631 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 10220000176012 in order to get the status at their end.
Regards,
Team PayU