[Resolved]  PayUMoney — Iam complaining my refund status

Iam Ramganesh, My Acc number = [protected]. Apr14 used my debit card payment through payu money.Amount debited my account but not response in merchant.so return to the my order amount.Kindly verify below details,

order amount =2999.07
payment id. =[protected]
Merchant order id= [protected]
order date& time= 14.04.2020, 10.53AM
Transaction reference=shopping:payu money gurgaon H

Regards,

Ramganesh G
[protected]
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Aug 10, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2020
PayUMoney Customer Care's response
Hi!

Apologies for the inconvenience.

As checked, this is a successful transaction via payment Id[protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com for further assistance with your query.

Regards,
Team PayU
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