[Resolved]  PayUMoney — ignou fees refund amount

Address:New Delhi, Delhi, 110059

Dear sir/madam

I have submitted 30 march for the exam fee to submit the online submission.Two times the transaction failed and the third time transaction was successful and the examination fees were submitted. But my 600 rupee instead of 1800 rupee deducted has been given. My fee is not refunded.I send you account details are available. Please 1200 rupee examination fee refund.Send the receipt of the fee.

NAME:KANCHAN YADAV
ENROLLMENT NUMBER :[protected]
PROGRAM CODE : MPS
BANK NAME: IDBI BANK
ACCOUNT NO:[protected]
IFSC CODE:IBKL0000192
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Jul 14, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2019
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
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