[Resolved] PayUMoney — irctc ticket cancellation | |||
I had booked my ticket from irctc on 18.01.2018. Ticket was cancelled on that evening. While checking the status of failed transaction it is showing that money had been refunded to my bank payumoney on 18.01.2018 itself but it is not credited back in my account till 26.01.2018. While checking the status of amount it is showing that money was refunded to payumob. What should i do now to get my money back. Please help to get my money. My irctc user id is - johnk111 Transaction id is [protected] Please provide me solution to get my money... Was this information helpful? | |||
Mar 3, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 27, 2018 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU Transaction ID, Merchant ID and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, PayU Team | |||
 3 Comments | |||
Comments
tranjection id my cancel ticket not refund my bank this show refund id [protected]
Make Joke off Status's reply, Apr 28, 2018
plese refund my money
i booked my ticket from irctc but i cancelled it later and i made a payment in irctc by netbanking and but they pick up the amount by payumob app now i dont know wat to do .i did not recieved my amount of 4000 rs and i think i am looted by payumob. bank refund tansaction id :[protected] refund date is 23/may/2018. please help me to sought out my problem as soon as possible.
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Hi Manu, the transaction 176830945 is failed. In case of any accidental debit, the amount is auto reversed by the bank to your account within 10 to 12 working days (excluding Saturday, Sunday and Bank holidays.
Regards,
PayU Team