[Resolved] PayUMoney — Kitchenin_com.myshopify.com

Srikanth Rao1984

Address:

Hyderabad, Kompally

On 4 April 2021 I have Purhcased a Foldable Ladder from Kitchenin_com.myshopify.com for the amount of Rs 799 using Payu Payment Gateway with transaction No [protected]. I have been contacting via twitter with PayUMoney team since then and I fail to receive the delivery of Item nor the refund.

I have Processed the Payment only because of PayU Payment Gateway as they are reputated and it's very frustrating to see that they are keeping mum on this transaction.

Please take note that by this utter silence you are also being part of this fradulent transaction, kindly put yourself in our shoes by loosing hard earned money by only trusting your Payment Gateway.

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Aug 7, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2021

PayUMoney Customer Care's response Hey, this is a successful TXN via PayUmoney Payment ID [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end. Feel free to raise chargeback at your issuing bank in case you fail to reach out to the merchant.

Regards
Team PayU