[Resolved] PayUMoney — ktmupgrades site is a fraud. full money taken but didn't get the product.

Sidhartha92

from Banposh, Odisha

Address:	Amreli, Gujarat, 365601
Website:	KTM Upgrades.com

I had ordered ktm rc sticker kit n paid 3999 for it on 30 june 2017 i tried calling d seller his cell is coming switch off/not reachable n after continous messeges the seller doesnot give important. Till now i didn't get my product. The merchant looted my hard earning money which is very saddend. Plz kindly look into this matter n solve it asap. Kindly take initiative action against it.
Merchant name: tarak makwana
Order amount: rs 3999.00
Payment id: 15466834
Order no :69793
Order date :30 june 2017
Payment method :payumoney

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Aug 18, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team

Jul 18, 2017

Updated by Sidhartha92 I had ordered KTM RC sticker kit n paid 3999 for it on 30 June 2017 I tried calling d seller his cell is coming switch off/not reachable n after continous messeges the seller doesnot give important. Till now i didn't get my product.The merchant looted my hard earning money which is very saddend . Plz kindly look into this matter n solve it ASAP. Kindly take initiative action against it.
Merchant name: tarak makwana
order amount: Rs 3999.00
Payment id:[protected]
Order no :69793
Order date :30 June 2017
Payment method :payumoney