[Resolved]  PayUMoney — money is not refunded

Address:110030
Website:www.payumoney.com

I have apply for refund my money on 16 april 2018 refund id - 3833688 but i have not received refund. I have many timr send email to payumoney but no response. Refund amount is rs.500
My payumoney details given below :-
Name - rupak kumar
Email - [protected]@gmail.com
Mobile - [protected]
Alternative no:- [protected]
Kindly solve my problem.
Please solve my problem.
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May 24, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
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