[Resolved]  PayUMoney — money not reached

Address:Chennai, Tamil Nadu, 600078

Hi team,
May i know how to transfer the money from payumoney to bank? Many of the blog says we should create a wallet but in my case wallet is disabled.
Even i tired multiple time to reached 24/7 customer support. No one picking the call.

I[censored] need more information about the transaction please let me know.

I heard from merchant that the amount 805 rupess already sent to payu money.

Regards
Prakash
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Jan 18, 2019
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
PayUMoney Customer Care's response
Hi,

Your TXN id[protected] has been refunded via ARN[protected] from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards.

Regards,
Team Payu
Complaint comments 

Comments

I have already submitted the documents, and trying to connect to payu money people/team. But not able to connect. I have paid amount of Rs 12000 and gateway is still not activated.
PayUMoney Customer Care's response, Dec 18, 2018
Verified Support
Hi,

Please reach us at mercahntcare@payumoney along with your MID and our team shall assist you further at the earliest.

Regards,
Team PayU

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