[Resolved] PayUMoney — money wasn't refunded to my account | |||
Transaction id:[protected] Transaction date:18-sep-2017 Cancellationid /refundid:[protected] Transaction type: cancelled Trans. Amt ():250.0 Refund. Amt ():130.0 Bank:payumpp Refund status:refunded. Refund date:18-sep-2017 As it shows the money was refunded but money was not depoisted in my account the above all are by details of ticket cancellation, now iam also giving the details of booking of this ticket in the below. Pnr:[protected] Ticket booked date: 16-sep-2017 Transaction id: [protected] Check this problem onces and refund my money Was this information helpful? | |||
Nov 3, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 PayUMoney Customer Care's response Hi, We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked. Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |||
 3 Comments | |||
Comments
I have bought a windows 8.1 license key which is incorrect i need my refund my payment id is[protected] merchant order id is 10918_17091553.
Please refund or solve my problem
Please refund or solve my problem
PayUMoney Customer Care's response, Sep 28, 2017
Verified Support
Hi,
We would like to inform you that the TXN for the Payment Id 163309549 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
We would like to inform you that the TXN for the Payment Id 163309549 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
We have a payment ( ID[protected] of Rs. 200/- to Bharti college n dated 19/09/2017. But we have not received payment receipt to my mail id. so please resend the receipt on my mail ID ( [protected]@gmail.com )
PayUMoney Customer Care's response, Sep 28, 2017
Verified Support
Hi Mujesh,
We would like to inform you that the TXN for the Payment Id 163652483 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
We would like to inform you that the TXN for the Payment Id 163652483 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU
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We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.
Alternately you can also contact us at care@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
Team PayU