[Resolved] PayUMoney — my money debited but transaction failed, i did not get refund even after 8 days

[Resolved] PayUMoney — my money debited but transaction failed, i did not get refund even after 8 days

S Shridhar Gidaganti from Bikaner, Rajasthan

While paying my fees to rajasthan health university, amount got debited from account bit transaction failed, i didnot get any refund till now.8 days over please refund Othpg 108616 Transaction done on 28th december 2018 Amount is debited from sbi account Transaction is done through card payment It has been 8 days,, according to your notification refund should have been done in 2 days Kindly take necessary action and refund amount Was this information helpful? No (0) Yes (0)
Feb 9, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 07, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU
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